Power up your CX with AI automation

Using industry leading agentic AI, NEONNOW and Amazon Connect will change the way you interact with your customers.

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Out of the box AI powered features

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Gateway to entire AWS AI suite

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Proven ROI

Start your AI powered CX journey today!

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CORE ai Features

Powerful. Efficient. Game changing

Harness the power of AI to automate smarter, personalize faster, and deliver exceptional customer experiences at scale.

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Predictive Engagement

Instantly recognize customer intent and proactively offer personalized solutions, creating seamless, frustration-free experiences.

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Empathetic AI Conversations

Natural, human-like interactions that build trust, satisfaction, and loyalty—at scale, 24/7

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AI-Powered Insights

Automatically identify opportunities to enhance customer journeys, streamline operations, and empower your agents.

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Real-time Sentiment Analysis

Detect and respond to customer emotions instantly, turning potential issues into positive interactions every time.

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Self-Optimizing Performance

AI continuously learns from every interaction, optimizing itself to deliver ever-improving results without human intervention.

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Intelligent Agent Assistance

Deliver real-time support to your agents with AI-driven recommendations, dynamic prompts, and next-best actions.

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Technology you can rely on

Powered by cutting-edge AWS technology, ensuring reliability, scalability, and performance for your business both today and as you grow.

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Global network of neon now customers
PROVEN

Hear how Roadside Protect achieved 1000% ROI

Roadside Protect chose NEONNOW powered by Amazon Connect to stabilise their operating environment and implement key enhancements to their existing contact centre operations.

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