🎉 New Feature - Customer Journeys with Conversational AI
Features
Combining the best of Amazon Connect with powerful enterprise grade features, in a no-code, cost effective platform.
Core features
Product Integrations
Frequently asked questions
PRODUCT ADD-ONS
Advanced natural language, AI powered IVR application
Conversational AI for immersive, scalable, automated interactions
BI tool providing detailed insights on your contact centre
Resources
Product
Product Tour
AWS Marketplace
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Product Updates
Resellers
Resellers
Learning
Articles
What's New
Customer Stories
Guides
Amazon Connect
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Book Demo
Contact Us
Book Demo
Whats New
Thought Leadership
Contact Centre
AWS
Whats New
Alex Gurr
·
February 20, 2024
NEONNOW - New Release Version 3.20
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Whats New
Alex Gurr
·
January 8, 2024
NEONNOW - New Release Version 3.19
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Whats New
AWS
·
December 31, 2023
Amazon Connect adds an additional 24 contact and agent metrics to access programmatically
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Whats New
AWS
·
December 7, 2023
Amazon Connect announces generative AI powered customer data mapping
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Whats New
Alex Gurr
·
December 6, 2023
NEONNOW - New Realease Version 3.18
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Whats New
AWS
·
November 24, 2023
Amazon Connect now allows contact center managers to join ongoing chats
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Whats New
Alex Gurr
·
November 22, 2023
NEONNOW - New Release Version 3.17
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Whats New
AWS
·
November 22, 2023
Amazon Connect SMS is now available in two additional AWS regions
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Whats New
AWS
·
November 13, 2023
Amazon Connect now enables scanning of attachments for malware
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Whats New
AWS
·
November 8, 2023
Amazon Connect Cases now supports creating rules for monitoring and updating your cases
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Whats New
AWS
·
October 1, 2023
Amazon Connect launches granular access controls for historical metrics
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Whats New
Alex Gurr
·
September 1, 2023
NEONNOW - New Release Version 3.16
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