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AWS
NEONNOW - New Release Version 3.20
Whats New
Alex Gurr
·
February 20, 2024

NEONNOW - New Release Version 3.20

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NEONNOW - New Release Version 3.19
Whats New
Alex Gurr
·
January 8, 2024

NEONNOW - New Release Version 3.19

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Amazon Connect adds an additional 24 contact and agent metrics to access programmatically
Whats New
AWS
·
December 31, 2023

Amazon Connect adds an additional 24 contact and agent metrics to access programmatically

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Amazon Connect announces generative AI powered customer data mapping
Whats New
AWS
·
December 7, 2023

Amazon Connect announces generative AI powered customer data mapping

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NEONNOW - New Realease Version 3.18
Whats New
Alex Gurr
·
December 6, 2023

NEONNOW - New Realease Version 3.18

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Amazon Connect now allows contact center managers to join ongoing chats
Whats New
AWS
·
November 24, 2023

Amazon Connect now allows contact center managers to join ongoing chats

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NEONNOW - New Release Version 3.17
Whats New
Alex Gurr
·
November 22, 2023

NEONNOW - New Release Version 3.17

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Amazon Connect SMS is now available in two additional AWS regions
Whats New
AWS
·
November 22, 2023

Amazon Connect SMS is now available in two additional AWS regions

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Amazon Connect now enables scanning of attachments for malware
Whats New
AWS
·
November 13, 2023

Amazon Connect now enables scanning of attachments for malware

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Amazon Connect Cases now supports creating rules for monitoring and updating your cases
Whats New
AWS
·
November 8, 2023

Amazon Connect Cases now supports creating rules for monitoring and updating your cases

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Amazon Connect launches granular access controls for historical metrics
Whats New
AWS
·
October 1, 2023

Amazon Connect launches granular access controls for historical metrics

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NEONNOW - New Release Version 3.16
Whats New
Alex Gurr
·
September 1, 2023

NEONNOW - New Release Version 3.16

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