This workshop is designed for people exploring solutions for their contact center, including IT decision makers, line of business stakeholders, and individuals responsible for contact center configuration and management.
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For many businesses, contact center is a mission critical application—a primary tool for managing interactions between customers and support staff. Come learn from our team of Amazon Connect specialists on how to transform your contact center and improve customer satisfaction.
This introductory workshop includes business outcome-focused sessions on the contact center customer, agent, and manager/supervisor experience. Join the Amazon Connect team for a free workshop with two days of in-person, hands-on building. Attendees should bring laptops with AWS account admin access.
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FIND US
Managing Director - USA
Veteran innovator in Cloud and CX, passionate about delighting customers and solving issues in real-time.
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If you are going to be at the event schedule a time to meet with us here.
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CloudWave is an AWS Service Delivery Partner and an Advanced Tier Services Partner, reflecting our deep expertise in providing cloud-based solutions and services on the AWS platform.
We have proven our ability to consistently deliver AWS services to our clients across multiple industry's and geographies, always striving to unlock the incredible power of AWS for our clients.
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