Conversations

A chatbot experience your customers will love

Conversational AI helping you build immersive, scalable, automated customer interactions.

Whatsapp chats
Vector

Solution available today on

AWS marketplace
VectorVectorVectorVector icon
BENEFITS

Enterprise automation that scales

Built to scale, CONVERSATIONS uses GPT machine learning and NLU to manage great conversation design, analytics and AI as part of your ongoing customer service toolset.

start icon
Always on

Be there for your customers even when your humans can't. AI is always avaliable.

timer logo
Zero wait time

Ease overloaded customer service, Instantly respond to queries, eliminate waiting

globe icon
Complete Scalability

Handle peak traffic volumes. Automate unlimited numbers of simultaneous conversations

square blocks
Omnichannel

Give your customers the support they deserve, wherever they are, across any channel

cross arrow
Up Sell & Cross Sell

Automate actions that drive revenue; Provide relevant,  up-sell and cross-sell opportunities

Icon
Quick to deploy

Easy-to-use tools empower you to design, build, and deploy sophisticated chatbots in no time

Vector
GET FREE DEMO

Level up your customer experience

Let us show you the future of contact centres

Bullet point marker

Free Demo

Bullet point marker

No Obligation

Bullet point marker

Cancel anytime

DotsVector logoVector logo
Personalisation

Engagement made very personal

Go beyond simple FAQs; delight customers with intelligent, conversational experiences that help chatters achieve their goals, fast.

Bullet dot mark

Access personal account information to resolve service or support queries.

Bullet dot mark

Up-sell, cross-sell, and promote according to individual requirements.

personalised
users on timer logo
24/7

Always on, so your business is never off

Empower customers to serve themselves, anytime of the day or night, no matter where they are.

Multiple dots
Bullet dot mark

Enable multichannel customer support through various mediums (voice, chat, live agent, social & SMS).

Bullet dot mark

Replace call waiting time with instant, automated chat experiences.

CONNECTED

Make the experience feel effortless

Automate the customer journey based on an individual's personal requirements.

Bullet dot mark

Integrate with your company systems (ERP, CRM, Knowledgebase etc.).

Bullet dot mark

Seamlessly transfer to a live chat agent for escalated enquiries.

online call on lappy
Features

Always on service

Allowing companies to customise and align the customer experience with their brand and business objectives.

interface validation check

Build interactive virtual agents and chatbots for web, mobile, and social channels.

interface validation check

Build interactive virtual agents and chatbots for web, mobile, and social channels.

interface validation check

Manage and deliver personalised content to customers.

interface validation check

Get insights into customer behaviour not available with traditional analytics.

interface validation check

Answer client customers’ questions 24/7, and improve overall satisfaction.

interface validation check

Allow automated cross sell opportunities to be delivered to customers