The next generation of cloud contact centre
NEONNOW combines the best of Amazon Connect with powerful enterprise grade features, in a no-code, cost effective platform.
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Smarter. Faster.
Contact Centre Experiences
NEONNOW quickly delivers superb contact centre experiences, putting you back in control of your customer outcomes.
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NEONNOW puts your customer at the centre of the solution, empowering agents with contextual, timely data to enhance the customer experience.
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NEONNOW grows as you grow, enabling you to transition to cloud quickly, but then to customise when you’re ready.
Delivering value through, Operational efficiencies, consumption pricing, and reducing time to deploy.
Built to keep your agents and customers happy
Smart technology to surface and analyse customer intent, provide realtime and historic insights, combined with integrations to your existing customer information.
Level up your customer experience
Let us show you the future of contact centres
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Free Demo
No Obligation
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Take control of your customer experience
Combining powerful enterprise grade features, and the power of Amazon Connect, NEONNOW gives everyone access to advanced CX functionality.
No-code environment
Real-time call insights and intelligence
Call centre reporting and wallboards
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Everything you need
Now organsiations of all sizes can enjoy advanced CX features of
NEONNOW without needing big budgets and long deployments.
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Telephony
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Omni-channel
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Reporting
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Integrations
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Natural Language IVR
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Conversational AI
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Want to know more?
Let us show you where we level up your customer experience.
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Innovative
Flexible
Efficient
The complete CX solution for business
The NEONNOW ecosystem serves to consolidate multiple CX solutions into one easy to use, fully supported, quick to deploy platform.
NEONNOW - Contact Centre Platform
CONCIERGE - Smart IVR Solution
CONVERSATIONS - GPT Digital Employee Solution
Build. Buy. Hybrid
Technology built to provide the best of both worlds, the value of 'off the shelf' with the ability to customise as your business grows.
Powerful features ‘out of the box’
Integrations with your customer data
Develop your own customisations
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Seamlessly integrate your customer data
NEONNOW can embed into your custom CRM or any of the leading, off the shelf CRMs. Our Neon Softphone maximizes your agents screen size allowing contextual data to be made available at the right time to provide the best possible customer experience.
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Customer Stories
True tales of how our NEONNOW customers grew closer to theirs.
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Don't just take our
word for it
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They really took the time to understand our business. understanding why our customers were calling us and what that led to with a tailored solution that really fit our needs.
They were fantastic in implementation and delivering on the product that they showcased. They have been super responsive with any issues we've had.
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The NEONNOW solution has massively step changed our customer experience, our agents have all the information they need prior to answering the call.
We used NEONNOW and Concierge to centralise the management of our nationwide branch network. NEONNOW and Concierge has improved our sales and we have had great feedback from our customers, I would highly recommend.
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