CX powered by aws

NEONNOW Quickstart
Program

A world class contact center powered by Amazon Customer Obsession and AI, with low upfront costs, delivered in days.

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$10k - Up and running in days

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$0.26 per agent hour (plus aws charges)

Start your AI powered CX journey today!

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CORE Features

Innovative. Flexible. Efficient

Now organisations of all sizes can enjoy advanced CX features without needing big budgets, long deployments and specialist skillsets.

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AI Powered

Customer service at scale with deeply personalized digital employees supporting your brand.

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Natural Language IVR

Enriching customer interactions with intent driven routing and natural language processing

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Telephony

The business phone of the future. Set up in minutes and never drop a call again.

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Reporting

Real time and Historical Reporting based on a Amazon Data Lake and QuickSight Business Intelligence.

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Omni-channel

Voice, Chat, Email, Social, SMS, all in one place for your agents to access and interact with customers.

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Integrations

With all leading CRMs, allowing call controls, customer data and customers intent to be surfaced

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AWS

Technology you can rely on

Powered by cutting-edge AWS technology, ensuring reliability, scalability, and performance for your business both today and as you grow.

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Global network of neon now customers
PROVEN

Hear what our customers say about NEONNOW

Roadside Protect chose NEONNOW powered by Amazon Connect to stabilise their operating environment and implement key enhancements to their existing contact centre operations.

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