NEONNOW combines the best of Amazon Connect with powerful enterprise grade features, in a no-code, cost effective platform.
NEONNOW quickly delivers superb contact center experiences, putting you back in control of your customer outcomes.
NEONNOW puts your customer at the center of the solution, empowering agents with contextual, timely data to enhance the customer experience.
NEONNOW grows as you grow, enabling you to transition to cloud quickly, but then to customise when you’re ready.
Delivering value through, Operational efficiencies, consumption pricing, and reducing time to deploy.
Smart technology to surface and analyse customer intent, provide realtime and historic insights, combined with integrations to your existing customer information.
Let us show you the future of contact centers
Combining powerful enterprise grade features, and the power of Amazon Connect, NEONNOW gives everyone access to advanced CX functionality.
Real-time call insights and intelligence
Call center reporting and wallboards
Now organsiations of all sizes can enjoy advanced CX features of
NEONNOW without needing big budgets and long deployments.
The NEONNOW ecosystem serves to consolidate multiple CX solutions into one easy to use, fully supported, quick to deploy platform.
NEONNOW - Contact Center Platform
CONCIERGE - Smart IVR Solution
CONVERSATIONS - GPT Digital Employee Solution
Technology built to provide the best of both worlds, the value of 'off the shelf' with the ability to customise as your business grows.
Powerful features ‘out of the box’
Integrations with your customer data
Develop your own customisations
NEONNOW can embed into your custom CRM or any of the leading, off the shelf CRMs. Our Neon Softphone maximizes your agents screen size allowing contextual data to be made available at the right time to provide the best possible customer experience.
True tales of how our NEONNOW customers grew closer to theirs.
They really took the time to understand our business. understanding why our customers were calling us and what that led to with a tailored solution that really fit our needs.
They were fantastic in implementation and delivering on the product that they showcased. They have been super responsive with any issues we've had.
The NEONNOW solution has massively step changed our customer experience, our agents have all the information they need prior to answering the call.
We used NEONNOW and Concierge to centralise the management of our nationwide branch network. NEONNOW and Concierge has improved our sales and we have had great feedback from our customers, I would highly recommend.