Trusted by global brands
NEONNOW

Smarter. Faster.
Contact Center Experiences

NEONNOW quickly delivers superb contact center experiences, putting you back in control of your customer outcomes.

heart icon
Innovative

NEONNOW puts your customer at the center of the solution, empowering agents with contextual, timely data to enhance the customer experience.

Read More
arrow drop right
Amazon connect logo
Flexible

NEONNOW grows as you grow, enabling you to transition to cloud quickly, but then to customise when you’re ready.

Read More
arrow drop right
Green check mark logo
Efficient

Delivering value through, Operational efficiencies, consumption pricing, and reducing time to deploy.

Read More
arrow drop right
agent command center

Built to keep your agents and customers happy

Smart technology to surface and analyse customer intent, provide realtime and historic insights, combined with integrations to your existing customer information.

Neonnow agent interface with happy customer on call
GET FREE DEMO

Level up your customer experience

Let us show you the future of contact centers

Bullet point marker

Free Demo

Bullet point marker

No Obligation

Vector logoDotsVector logo
Vector
Features

Everything you need

Now organsiations of all sizes can enjoy advanced CX features of
NEONNOW without needing big budgets and long deployments.

Telephony Icon
Telephony
Omni Channel Icon
Omni-channel
Reporting icon
Reporting
Integration icon
Integrations
Chat icon
Natural Language IVR
AI icon
Conversational AI
Vector logoVector logo
more information

Want to know more?

Let us show you where we level up your customer experience.

Book Demo
Bullet point marker

Innovative

Bullet point marker

Flexible

Bullet point marker

Efficient

Neon now chat window open
Ecosystem

The complete CX solution for business

The NEONNOW ecosystem serves to consolidate multiple CX solutions into one easy to use, fully supported, quick to deploy platform.

Bullet dot mark

NEONNOW - Contact Center Platform

Bullet dot mark

CONCIERGE - Smart IVR Solution

Bullet dot mark

CONVERSATIONS - GPT Digital Employee Solution

Neon now logo
Global network of neon now customers
SCALABLE

Build. Buy. Hybrid

Technology built to provide the best of both worlds, the value of 'off the shelf' with the ability to customise as your business grows.

Bullet dot mark

Powerful features ‘out of the box’

Bullet dot mark

Integrations with your customer data

Bullet dot mark

Develop your own customisations

Vector logovector
integrations

Seamlessly integrate your customer data

NEONNOW can embed into your custom CRM or any of the leading, off the shelf CRMs.  Our Neon Softphone maximizes your agents screen size allowing contextual data to be made available at the right time to provide the best possible customer experience.

Salesforce logoServicenow logoMicrosoft Dynamic Logo
User interface in salesforce CRM
Vector logo
Case studys

Customer Stories

True tales of how our NEONNOW customers grew closer to theirs.

Devonport Physio
Devonport Physio

Healthcare

Read Story
arrow drop right
Illawara Credit Union
Illawara Credit Union

Financial Services

Read Story
arrow drop right
Ypsomed
Ypsomed

Medical Devices

Read Story
arrow drop right
Vector logoVector logo
TESTIMONIALS

Don't just take our
word for it

Star ratingstar rating 5 starsstar rating 5 starsstar rating 5 stars star rating 5 stars

They really took the time to understand our business. understanding why our customers were calling us and what that led to with a tailored solution that really fit our needs.

User circle icon
Stephanie Petkovski
ICU - HEAD OF DIGITAL
5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating

They were fantastic in implementation and delivering on the product that they showcased. They have been super responsive with any issues we've had.

User circle icon
Jon fung
Ypsomed - Head of Operations
5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating

The NEONNOW solution has massively step changed our customer experience, our agents have all the information they need prior to answering the call.

User circle icon
cONTACT CENTer MANAGER
healthcare company
5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating5 out of 5 star rating

We used NEONNOW and Concierge to centralise the management of our nationwide branch network.  NEONNOW and Concierge has improved our sales and we have had great feedback from our customers, I would highly recommend.

User circle icon
Operational Manager
Branch Network HealthCare