Trusted by global brands
NEONNOW

Smarter. Faster.
Contact Center Experiences

NEONNOW quickly delivers superb contact center experiences, putting you back in control of your customer outcomes.

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Innovative

NEONNOW puts your customer at the center of the solution, empowering agents with contextual, timely data to enhance the customer experience.

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Flexible

NEONNOW grows as you grow, enabling you to transition to cloud quickly, but then to customise when you’re ready.

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Efficient

Delivering value through, Operational efficiencies, consumption pricing, and reducing time to deploy.

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agent command center

Built to keep your agents and customers happy

Smart technology to surface and analyse customer intent, provide realtime and historic insights, combined with integrations to your existing customer information.

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Level up your customer experience

Let us show you the future of contact centers

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Features

Everything you need

Now organsiations of all sizes can enjoy advanced CX features of
NEONNOW without needing big budgets and long deployments.

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Telephony
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Omni-channel
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Reporting
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Integrations
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Natural Language IVR
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Conversational AI
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Want to know more?

Let us show you where we level up your customer experience.

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Innovative

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Flexible

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Efficient

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Ecosystem

The complete CX solution for business

The NEONNOW ecosystem serves to consolidate multiple CX solutions into one easy to use, fully supported, quick to deploy platform.

NEONNOW - Contact Center Platform

CONCIERGE - Smart IVR Solution

CONVERSATIONS - GPT Digital Employee Solution

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Global network of neon now customers
SCALABLE

Build. Buy. Hybrid

Technology built to provide the best of both worlds, the value of 'off the shelf' with the ability to customise as your business grows.

Powerful features ‘out of the box’

Integrations with your customer data

Develop your own customisations

integrations

Seamlessly integrate your customer data

NEONNOW can embed into your custom CRM or any of the leading, off the shelf CRMs.  Our Neon Softphone maximizes your agents screen size allowing contextual data to be made available at the right time to provide the best possible customer experience.

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User interface in salesforce CRM
Case studys

Customer Stories

True tales of how our NEONNOW customers grew closer to theirs.

Devonport Physio
Devonport Physio

Healthcare

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Illawara Credit Union
Illawara Credit Union

Financial Services

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Ypsomed
Ypsomed

Medical Devices

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TESTIMONIALS

Don't just take our
word for it

Star ratingstar rating 5 starsstar rating 5 starsstar rating 5 stars star rating 5 stars

They really took the time to understand our business. understanding why our customers were calling us and what that led to with a tailored solution that really fit our needs.

Stephanie Petkovski
ICU - HEAD OF DIGITAL

They were fantastic in implementation and delivering on the product that they showcased. They have been super responsive with any issues we've had.

Jon fung
Ypsomed - Head of Operations
5 out of 5 star rating

The NEONNOW solution has massively step changed our customer experience, our agents have all the information they need prior to answering the call.

cONTACT CENTer MANAGER
healthcare company

We used NEONNOW and Concierge to centralise the management of our nationwide branch network.  NEONNOW and Concierge has improved our sales and we have had great feedback from our customers, I would highly recommend.

Operational Manager
Branch Network HealthCare