EVENT

Talk - Speed to Value: Roadside Protects Achieves 1000% ROI with Amazon Connect and NeonNow

Join us for a talk with Roadside Protect’s Chief Client Officer, Randy Stern at Customer Contact Week, to discover how they unlocked organisation potential with NEONNOW and Amazon Connect.

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Event Overview

Learn from Randy Stern, Roadside Protect’s Chief Client Officer, on how they achieved 1000% return on investment (ROI) by implementing Amazon Connect, AWS AI-powered contact center with NeonNow – a division of CloudWave. You will also learn how a 25-agent healthcare customer deployed an omnichannel contact center in days using NeonNow’s Quick Start Program which provides all the resources needed for customers to personalize and automate their customer experience (CX)

Why are we attending?

We are honoured to take this opportunity to present you this powerful story, from one of the leaders in the Automotive sector. We aim to give you an in depth insight into how Roadside protect alongside NEONNOW and AWS made a significant impact on the the CX Roadside delivered to their customer.

where

Las Vegas - Customer Contact Week

When

June 9 - 12th, 2025

attendees

Those interested in real world application of AWS technology

FIND US

TBC
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Event website
https://www.customercontactweek.com/ccw-lasvegas/
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Robert Killory
Cloudwave event attendee

Robert Killory

Managing Director - USA

Veteran innovator in Cloud and CX, passionate about delighting customers and solving issues in real-time.

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Let's talk about how we can elevate
your customer experience

If you are going to be at the event schedule a time to meet with us here.

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We have proven our ability to consistently deliver AWS services to our clients across multiple industry's and geographies, always striving to unlock the incredible power of AWS for our clients.

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